Privacy Policy

Prism Bridge, LLC (“Prism Bridge,” “we,” “us”) respects your privacy. This policy explains what information we collect through this website (the “Site”), including through My Light (our sign-in area) and Nova, our AI assistant, and how we use it.

1. Information we collect

We collect these kinds of information:

• Contact form submissions: name, company, email address, and message, when you submit our contact form.
• My Light account information: if you sign in with Google, we store your name, email, phone, title, company, industry, goals, and your responses to any assessment you complete, so we can pick up where you left off and follow up with a relevant roadmap.
• Your aspiration profile: if you choose to fill it in on My Light, the scope of what you're working toward (yourself, your family, your community, a business, a nonprofit, your country, or the world), your job title and description, and what you're trying to achieve. Entirely optional, and you can view, edit, delete, or download it any time from My Light, no request needed.
• Conversations with Nova, our AI assistant: Nova is hosted on a separate Prism Bridge system (not this Site's own database) and may retain conversation history so it can pick up where you left off, unless you turn that off. See Section 3 for how this works and how to control it.
• Automatically collected information: aggregated, anonymized visit analytics via Vercel Analytics, which is cookie-less and does not track you individually across sites.

2. How we use information

We use contact-form submissions and My Light account information to respond to your inquiry, run your assessment, and follow up about our services. We use aggregated analytics to understand how the Site is used and to improve it. We do not sell your information, and we do not use it to train any outside AI company's models. Nova does not make decisions or take actions on your behalf. It answers questions using information Prism Bridge has provided it and, if you allow it, the history of your own conversations.

3. Nova, our AI assistant

Nova is an AI assistant Prism Bridge built and operates. A few things worth knowing:

• Nova is response-only: it answers questions and makes recommendations, but it does not take actions, make decisions, or handle payments on its own.
• Nova runs on its own separate system from this Site, kept deliberately isolated so an issue with one product cannot affect the other.
• Conversation memory is something you control: if you're signed in to My Light, you can turn “Conversation memory” on or off any time from your My Light page. Turning it off tells us you'd like each conversation treated as a fresh start; email support@prismbridgellc.com if you'd also like past conversation history deleted.
• Our own assessments (Future Readiness, AI Governance & Agentic Readiness, Human Potential) are built with reference to established frameworks, including the NIST AI Risk Management Framework, ISO/IEC 42001, GDPR, and the EU AI Act, the same lens we use in how we operate Nova.

4. Third-party service providers

We share information only as needed to operate the Site:

• Resend delivers contact-form and My Light submissions to our inbox by email.
• Vercel hosts the Site and provides anonymized analytics.
• Supabase stores My Light account and assessment data, access- controlled so each account can only reach its own data.
• Google provides sign-in for My Light. We only receive the basic profile information (name, email) Google shares when you sign in.

5. Data retention

We retain contact-form submissions and My Light account information for as long as needed to respond to and follow up on your inquiry, and to maintain our business records. Nova conversation retention depends on your Conversation memory setting, described in Section 3.

6. Your rights

Your aspiration profile is fully self-service: view, edit, delete, or download it as a file any time from My Light, with no request needed. For everything else, including your My Light account and any Nova conversation history, you can request access, correction, or deletion by emailing support@prismbridgellc.com. We do not charge a fee for these requests.

7. Children's privacy

The Site is not directed at children under 13, and we do not knowingly collect information from them.

8. Security

We use reasonable technical and organizational measures to protect the information you share with us, including encrypted connections and database access controls that restrict each My Light account to its own data. No method of transmission over the internet is completely secure.

9. Changes to this policy

We may update this policy from time to time. The “Last updated” date above reflects the most recent revision.

10. Text messaging (SMS)

Prism Bridge LLC also operates a phone and chat agent service for organizations. If you opt in to receive account notifications by text message through that service (for example, a new caller message, a new booking, or a reply to a support request), mobile opt-in information and SMS consent are not sold, rented, or shared with any third party or affiliate. Phone numbers collected for text messaging are used solely to deliver the messages you consented to receive, and are disclosed only to our messaging service provider for the purpose of delivering those messages.

All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.

See the SMS Terms & Opt-In and Privacy Policy for that service for how you opt in, message frequency, and how to reply STOP to opt out.

11. Contact us

Questions about this policy can be sent to support@prismbridgellc.com.